🔒 Privacy & Data

Dafawin Privacy Policy – How We Protect Your Data in Pakistan

Your privacy is not something dafawin treats as an afterthought. This page explains exactly what personal information we collect when Pakistani players use our platform, how we use it, how we protect it and what rights you have over it.

Last updated: July 2025 256-bit SSL Encrypted en-PK
dafawin
End-to-End Encryption

Every connection to dafawin is protected by 256-bit SSL. Your data travels between your device and our servers in fully encrypted form — unreadable to anyone intercepting it.

No Third-Party Data Sales

Dafawin does not sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you — it exists on dafawin to serve you, not to be monetised elsewhere.

You Control Your Data

Pakistani players registered on dafawin can request access to their personal data, request corrections and request deletion at any time by contacting our support team.

Secure Data Storage

All player data stored by dafawin is held on secured, access-controlled servers. Access is limited to authorised personnel who need it to operate and support the platform.

01 Introduction

This Privacy Policy explains how dafawin collects, uses, stores and protects the personal information of players who use the dafawin.wine platform. It applies to all Pakistani players who visit the website, register an account, make a deposit, place a bet or interact with any part of the dafawin service.

Privacy is something dafawin takes genuinely seriously — not because it is a legal requirement, but because our players are Pakistani people who have trusted us with their personal and financial information and that trust needs to be earned and maintained continuously. The personal data you share with dafawin is used only to provide you with a better, safer and more personalised betting and casino experience. It is not sold, not shared with advertisers and not used for any purpose that does not directly serve your experience on the platform.

Key principle: Dafawin collects only the personal data it actually needs to operate the platform securely and responsibly. We do not collect data speculatively or hold data for longer than necessary. When we no longer need your data for the purpose it was collected, it is deleted or anonymised.

By registering an account on dafawin or continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described here. If you have questions at any point, you can contact the dafawin privacy team at support@dafawin.wine.

02 Who We Are

Dafawin operates dafawin.wine, an online betting and casino platform serving Pakistani players. Dafawin is the data controller for all personal information collected through the website and its associated services.

As data controller, dafawin is responsible for deciding how and why personal data is processed. This responsibility is taken seriously at every level of the organisation. Access to player data within dafawin is limited strictly to personnel and systems that require it to perform their specific function — customer support cannot access payment processing logs unnecessarily, and technical staff do not have access to player identity documents unless required for a specific, authorised purpose.

For all data-related queries, requests or concerns, Pakistani players can contact dafawin directly at support@dafawin.wine. The support team will route privacy-related requests to the appropriate team and respond within five working days in all but exceptional circumstances.

dafawin

03 What Data We Collect

Dafawin collects personal data in the following categories. The specific data collected depends on how you use the platform.

Category Examples of Data Collected When Collected
Identity Data Full name, date of birth, CNIC number, passport number Registration and verification
Contact Data Mobile phone number, email address Registration
Financial Data Payment method details (Easypaisa, JazzCash, bank account, card last four digits), deposit and withdrawal history Each transaction
Account Data Username, account balance, bet history, game play history, bonus claim history Ongoing platform use
Technical Data IP address, browser type, device type, operating system, session timestamps Each platform visit
Communication Data Support chat transcripts, emails sent to support When contacting support
Verification Data Identity document images, selfie images (if required for verification) When verification is requested

Dafawin does not collect special category personal data — meaning data about religion, ethnicity, health, political opinions or biometrics — unless it is directly relevant to a specific regulatory requirement such as responsible gaming.

04 How We Collect Your Data

Dafawin collects personal data through the following means:

  • Direct input by you: When you register an account, complete your profile, make a deposit, submit a withdrawal request or contact our support team, you provide data directly. This is the most significant source of personal data for dafawin.
  • Automated collection: When you visit dafawin.wine, our servers automatically collect technical data such as your IP address, browser type and session information. This data is collected by standard web server technology and helps us ensure the platform functions correctly and securely.
  • Cookies and similar technologies: Dafawin uses cookies to manage login sessions, remember preferences and analyse platform usage. Full details of cookie use are in Section 8 of this policy.
  • Third-party payment processors: When you make a deposit or withdrawal, the payment provider (Easypaisa, JazzCash, your bank, Visa/Mastercard) confirms transaction details to dafawin. Dafawin receives confirmation data but does not receive or store full payment credentials such as complete card numbers or mobile wallet PINs.
  • Identity verification services: If dafawin uses a third-party service to assist with identity document verification, that service may process your identity documents on dafawin's behalf under a strict data processing agreement.

05 Why We Use Your Data

Dafawin uses the personal data it collects for the following specific purposes. No personal data is processed for any purpose not listed here without your separate, explicit consent.

  • Account creation and management: To create and maintain your dafawin player account, verify your identity and manage your account settings.
  • Service delivery: To allow you to place bets, play casino games, claim bonuses and access all features of the dafawin platform.
  • Payment processing: To process deposits and withdrawals in PKR through your chosen payment method (Easypaisa, JazzCash, bank IBFT, NayaPay, SadaPay or card).
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, multiple account creation and other forms of abuse that harm both individual players and the platform as a whole.
  • Age verification: To confirm that players are 18 years of age or older, as required by our 18+ policy.
  • Responsible gaming: To monitor player activity for signs of problem gambling and to give effect to deposit limits, self-exclusion requests and other responsible gaming tools that players set for themselves.
  • Customer support: To investigate and resolve queries, disputes and complaints that players submit to the dafawin support team.
  • Legal and regulatory compliance: To comply with applicable legal obligations including anti-money-laundering requirements and identity verification obligations.
  • Platform improvement: Using anonymised and aggregated data, to understand how players use the platform and to improve the design, performance and range of products on dafawin.
  • Promotional communications: With your explicit consent, to send you information about relevant promotions, bonuses and new features on dafawin. You can unsubscribe from marketing communications at any time.
dafawin

06 Legal Basis for Processing

For each category of personal data processing described in Section 5, dafawin relies on one or more of the following legal bases:

  • Contract performance: Most processing at dafawin is necessary to perform the contract between dafawin and the player — without processing your identity data, contact data and financial data, dafawin cannot provide the betting and casino services you have signed up for.
  • Legal obligation: Certain processing — such as identity verification, age verification and anti-money-laundering checks — is required by law or by the conditions of the licences under which dafawin operates.
  • Legitimate interests: Dafawin processes technical data such as IP addresses and session logs on the basis of legitimate interests — specifically, the interest in maintaining platform security, preventing fraud and improving the service. This processing is proportionate and does not override your privacy interests.
  • Consent: Where dafawin asks for explicit consent — for example, for sending marketing emails or SMS promotions — processing only takes place where that consent has been given. Consent can be withdrawn at any time.

07 Sharing Your Data

Dafawin does not sell your personal data to any third party under any circumstances. However, to operate the platform effectively, dafawin does share personal data with certain categories of third parties, always under strict controls.

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and Visa/Mastercard networks receive transaction data necessary to process deposits and withdrawals. These providers are bound by their own privacy obligations and do not receive more data than necessary for transaction processing.
  • Identity verification services: If dafawin uses a third-party identity verification provider, that provider processes identity document data on behalf of dafawin under a data processing agreement that restricts the provider to using the data only for verification purposes.
  • Game software providers: When you play games on dafawin, the certified software provider that supplies the game may receive session data (such as bet amounts and game results) necessary to calculate game outcomes and detect fraud. These providers do not receive your identity or contact details.
  • Legal and regulatory bodies: Dafawin will disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order or regulatory direction. Dafawin does not make such disclosures voluntarily beyond what is legally required.
  • IT and infrastructure providers: Third-party cloud hosting and cybersecurity vendors may process personal data as part of providing secure server infrastructure. These vendors act as data processors under binding agreements with dafawin.

Dafawin does not transfer personal data to jurisdictions outside Pakistan or the provider's operating jurisdiction without ensuring appropriate data transfer safeguards are in place.

08 Cookies & Tracking

Dafawin uses cookies — small text files stored in your browser — and similar technologies to manage the platform. Here is what each category of cookie does on dafawin:

Cookie Type Purpose Required?
Essential Maintain your login session, remember your language preference, enable security features Yes – cannot be disabled
Functional Remember your game preferences, betslip state and display settings across visits Optional
Analytical Understand how pages are navigated, which sections are most used, and identify technical issues — data is aggregated and anonymised Optional
Security Detect suspicious login attempts, prevent cross-site request forgery and protect account integrity Yes – cannot be disabled

You can manage optional cookies through your browser settings. Disabling functional or analytical cookies will not prevent you from using dafawin but may affect the convenience of certain features. Disabling essential or security cookies may prevent you from logging in or using the platform entirely.

Dafawin does not use third-party advertising cookies or any cookie technology that tracks your browsing activity across other websites. Our cookies exist only to serve your experience on dafawin.wine itself.

09 Data Security

Protecting the personal and financial data of Pakistani players is a core operational priority for dafawin. The following security measures are in place:

  • 256-bit SSL/TLS encryption: All data transmitted between your device and dafawin's servers is encrypted using industry-standard TLS protocols. This means even if network traffic is intercepted, the data within it is unreadable.
  • Secure password storage: Passwords are never stored in plain text. Dafawin uses one-way cryptographic hashing with salt, meaning the original password cannot be reconstructed even from dafawin's internal systems.
  • Two-factor authentication (2FA): Players are encouraged and, in some cases required, to enable two-factor authentication on their accounts. This means a stolen password alone is not sufficient to access your account.
  • Access controls: Internal access to player data within dafawin is controlled on a role-based, need-to-know basis. Staff cannot access data beyond what their specific role requires. All internal access is logged.
  • Regular security audits: Dafawin conducts regular security assessments of its infrastructure and applications to identify and remediate vulnerabilities before they can be exploited.
  • Payment tokenisation: Payment details passed to dafawin through card or wallet transactions are tokenised — dafawin stores a reference token rather than the raw payment credential, meaning full card numbers and wallet credentials are never stored on dafawin's servers.

In the unlikely event of a data breach that affects your personal data, dafawin will notify affected players promptly and clearly, explaining what happened, what data was affected and what steps are being taken to address it.

10 Data Retention

Dafawin retains personal data only for as long as it is needed for the purpose for which it was collected. When data is no longer needed, it is deleted or irreversibly anonymised. The following retention periods apply:

  • Active account data: Retained for the life of your account and for a period of up to five years after account closure to comply with anti-money-laundering and financial record-keeping obligations.
  • Transaction records: Deposit, withdrawal and bet history is retained for up to seven years following each transaction for financial audit and regulatory purposes.
  • Identity verification documents: Retained for up to five years after account closure, or longer if required by applicable legal obligation.
  • Support communication records: Retained for up to three years after the matter was resolved, in case the same issue recurs or a dispute arises later.
  • Technical and session logs: Retained for up to 12 months for security monitoring and fraud detection purposes, after which they are automatically deleted.
  • Marketing consent records: Retained for as long as the consent is active and for a reasonable period after withdrawal, to demonstrate compliance with consent obligations.

If you close your dafawin account, dafawin will delete all personal data that is not subject to a legal retention obligation within 30 days of the account closure being completed.

11 Your Privacy Rights

As a Pakistani player on dafawin you have the following rights over your personal data. These rights can be exercised at any time by contacting us at support@dafawin.wine.

Right to Access

You can request a copy of all personal data dafawin holds about you. We will provide this within 30 days of receiving your verified request.

Right to Rectification

If any personal data held by dafawin is inaccurate or incomplete, you have the right to ask us to correct it. Many details can be updated directly in your account settings.

Right to Erasure

You can request deletion of your personal data. Dafawin will delete all data not subject to a legal retention obligation within 30 days of receiving a verified deletion request.

Right to Object

You can object to processing of your personal data for marketing purposes or where processing is based on legitimate interests. Marketing objections are always honoured immediately.

Right to Data Portability

You can request your personal data in a structured, machine-readable format to transfer to another service. This applies to data you provided to dafawin directly.

Right to Restrict Processing

In certain circumstances you can ask dafawin to pause processing your personal data — for example while an accuracy dispute is being resolved.

All privacy rights requests should be sent to support@dafawin.wine with the subject line "Privacy Rights Request" along with your registered email address or mobile number for identity verification. Dafawin will respond within 30 days. If a request is complex or you have made multiple requests, the deadline may be extended by a further 30 days with notice.

12 Children's Privacy

Dafawin is an 18+ platform and is not directed at anyone under 18 years of age. Dafawin does not knowingly collect personal data from anyone under 18. If dafawin becomes aware that a person under 18 has provided personal data in connection with a dafawin account, the account will be immediately closed, the data will be deleted and any deposits will be returned to the original payment method after investigation.

If you are a parent or guardian and believe that a minor under your care has created a dafawin account, please contact us immediately at support@dafawin.wine. Dafawin will investigate and act promptly. We recommend that parents use available parental control tools on shared devices to prevent underage access to betting platforms.

13 Changes to This Policy

Dafawin reviews and updates this Privacy Policy periodically to reflect changes in how we operate the platform, changes in applicable law or feedback from players. When material changes are made to this policy, dafawin will notify registered players via the email address on their account and will display a notice on the website home page for a reasonable period.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically. Your continued use of dafawin after a revised policy has been published constitutes your acceptance of the updated terms.

If any change to this Privacy Policy would represent a significant reduction in your rights over your personal data, dafawin will seek your explicit consent before implementing the change rather than simply providing notice.

14 Contact Us

For any questions, concerns or requests relating to your privacy on dafawin, please contact us through the following channel. Our team handles privacy matters with care and responds to all queries within five working days.

Privacy Team – Dafawin
support@dafawin.wine
Subject line: "Privacy Policy Query" or "Privacy Rights Request"
Response time: within 5 working days · Available 24/7

Your Data Is Safe – So Is Your Bet.

Join over 500,000 Pakistani players on dafawin. Instant PKR payouts, Easypaisa and JazzCash supported, and your personal data protected every step of the way.